Brand turnarounds, or "fixer engagements," involve revitalising a brand that has experienced decline or crisis. This often requires a comprehensive strategy, including leadership changes, crisis management, and a focus on rebuilding customer trust and engagement. Key elements include identifying the root causes of decline, developing a new brand narrative, and implementing changes across product, marketing, and customer experience. 


Brand Turnarounds & Fixer Engagements

A Signature Service of LiquidLABS

When businesses stall, lose relevance, or face post-acquisition instability, LiquidLABS steps in as the brand fixers. We are the strategic advisors brought in at high-stakes inflection points to stabilise the core, reposition the brand, and reignite momentum.

Led by transformation architect Deon St.Mōr, this engagement delivers more than a cosmetic refresh—it’s brand triage, operational clarity, and market recalibration with tangible commercial outcomes.

What Makes a Brand Fixer?

Core Capabilities That Drive Business Recovery:

  • Operational Precision

    Rapidly diagnoses dysfunctions and inefficiencies to restore financial and functional health.

  • Strategic Brand Repositioning

    Refines purpose, positioning, and narrative to rebuild relevance in an evolving market.

  • Cultural Reset & Leadership Alignment

    Reconnects leadership teams, resets internal energy, and clears the fog of disunity.

  • Consumer & Market Relevance Strategy

    Establishes insight-driven frameworks to reconnect with real customer needs.

  • Execution Under Pressure

    Makes fast, bold decisions and drives clarity where others hesitate.

  • Creative-Commercial Intelligence

    Balances visionary storytelling with commercial outcomes that matter.

  • Stakeholder & Investor Trust Building

    Reinstates confidence across teams, boards, and partners through decisive leadership.

  • Change Management Strength

    Leads through ambiguity, complexity, and resistance with composure and communication.

  • Global Brand Acumen

    Deep fluency across international markets, retail, and consumer cultures.

  • Growth Under Constraint

    Scales value within tight timelines and budgets. Think more with less.

The Brand Reset Protocol™

LiquidLABS’ High-Stakes Brand Intervention

This proprietary methodology is built for founders, VC/PE-backed businesses, and leadership teams at risk of stagnation or decline. Designed by Deon St.Mōr, the protocol drives transformation across three high-impact tiers:

TIER ONE:

Brand Triage

Rapid Response Strategy Sprint (4–6 weeks)

Best For: Exec teams in urgent need of focus, clarity, and control.

Includes:

  • Brand & business diagnostic (ops, product, culture, market)

  • Strategy prioritisation map

  • 1–2 stakeholder workshops

  • 90-day executive roadmap

Outcome:

Clarity on what’s broken, what matters most now, and how to act.

TIER TWO:

Brand Reset

12-Week Strategic Rebuild

Best For: Brands that have lost their edge and need a full reposition.

Includes:

  • Full-stack brand redefinition (vision, architecture, comms, creative)

  • Customer clarity model (insight, segmentation, product fit)

  • Advisory on internal systems, roles, and cultural resets

  • Go-to-market planning

Outcome:

Cultural cohesion, creative clarity, and strategic realignment for mid-term growth.

TIER THREE:

Brand Resurrection

6–12 Month Reinvention & Relaunch

Best For: Post-acquisition, distressed, or legacy brands in need of a full transformation.

Includes:

  • Commercial model redesign

  • Creative leadership across campaigns, product and brand identity

  • Organisational re-architecture & internal culture reinvention

  • Consumer reintroduction plan (PR, digital, retail, partnerships)

Outcome:

Investor-ready transformation. Rebuilt identity. Future-proofed performance.

Executive Brand Coaching

One-on-one with our experienced team.

A monthly advisory offering for Founders, CMOs, and CEOs navigating scale, transformation or existential change.

Why It Works

This is not a surface-level rebrand. It’s a bottom-up, top-down shift that drives real commercial change, reinstates leadership confidence, and prepares the brand for growth, acquisition, or exit.

Whether you’re navigating:

  • Post-acquisition integration

  • Declining market relevance

  • Cultural dysfunction

  • Investor dissatisfaction

  • Stalled creative direction

    —LiquidLABS offers the system, strategy, and surgical precision to fix it.